Looking for on campus position that works with your class schedule? Do you love working with technology? Then Tech Commons is for you!
What will I be doing?
Provide General IT Help for students. Troubleshoot campus wireless connections. Log repair requests in UCF's ticket management system Route tickets to the appropriate department if not in scope. Provide general information to the UCF Community regarding topics like account generation, web page assistance, password resets, ResNet connection, registering and troubleshooting. Provide answers to clients by identifying problems; researching answers; and guiding the client through corrective steps. Analyze and solve minor hardware problems.
Do I get any training?
We will train users in the use of equipment, software, and systems. Superior organization, prioritization, self-motivation, and problem resolution skills. Ability to listen to customers (e.g.. students, staff, etc.) and to understand and respond positively to their requests.
What do I need to be qualified
A high school diploma, or the equivalent.
It would be a big plus if you had some expereince in technology. e.g. A working knowledge of Apple and PC products and operating systems.
Sounds good, so, How do I apply?
Hopefully by now you are all settled into your classes and looking forward to doing great this semester! We have some big things happening here at Technology Commons that we are excited to share with you. First, we now have BRAND NEW Surface Laptops available for check out from the Student Support Desk in Technology Commons II! They come with a pen, charger, and are pre-loaded with Windows 10 along additional software you can find on the Technology Checkout page.
Additionally, we recently got our brand new 3D printer! It's not set up quite yet, but we are super excited to be working on getting it up and running. Make sure to check out our Facebook and website for the latest Technology Commons updates!
That’s all from us for now Knights! Good luck this semester, and stay connected!
Looking for a quiet place to study? If you're studying on campus, come by and see us. Technology Commons is the go to place for all of your lab and tech support needs. Hope to see you soon!
Curious about Tech Commons? This video has all you need to know!